Booking Terms

Terms and Conditions

Effective Date: October 1, 2025
Website: bookit-tix.rezgo.com

Welcome to bookit-tix.rezgo.com powered by Sogno Vacations (“we,” “our,” or “us”). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations

  • Infringe upon the rights of others

  • Attempt to gain unauthorized access to our systems

  • Use the site to distribute harmful or malicious content

We reserve the right to suspend or terminate access if these terms are violated.

2. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of bookit-tix.rezgo.com or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written permission.

3. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality of your login credentials

  • You agree to provide accurate and complete information

  • You are responsible for all activities under your account

We reserve the right to terminate accounts at our discretion.

4. Payments and Transactions

All purchases made through the website are subject to availability and pricing accuracy. We reserve the right to:

  • Refuse or cancel orders

  • Correct pricing errors

  • Issue refunds at our discretion

5. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages

  • We do not guarantee uninterrupted or error-free service

Use of the website is at your own risk.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • The content of those websites

  • Their privacy practices

  • Any damages resulting from their use

7. Privacy

Your use of the website is also governed by our Privacy Policy.

8. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Florida.

Text Message Terms & Conditions

Effective Date: October 1, 2025

By providing your mobile phone number and opting in to receive text messages, you agree to the following Text Message Terms & Conditions.

1. Program Description

By texting our Concierges, you consent to receive SMS and/or MMS messages that may include:

  • Customer Support Communications

  • Special Ticketing Pricing

  • Appointment reminders

  • Order updates

  • Promotional offers

2. Consent to Receive Messages

You expressly consent to receive recurring automated text messages from bookit-tix.rezgo.com, at the phone number provided.

  • Consent is not a condition of purchase

  • Message frequency may vary

3. Opt-Out Instructions

You can opt out of receiving text messages at any time by:

  • Replying STOP to any message

  • Contacting us at VIPConcierge@SognoVacations.com.

After opting out, you will no longer receive messages except for confirmation of your opt-out request.

4. Help Instructions

For assistance:

  • Reply HELP to any message

  • Or contact us at 407-853-2590 or email VIPConcierge@SognoVacations.com

5. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier and plan.
You are responsible for any charges incurred.

6. Supported Carriers

Text messaging services are available on participating carriers, including but not limited to major U.S. carriers.
We are not responsible for delayed or undelivered messages.

7. Privacy and Data Use

We respect your privacy:

  • Your phone number will not be sold or shared with third parties for marketing purposes without consent

  • Information collected through SMS will be used in accordance with our Privacy Policy

8. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to participate in our messaging program.

9. Disclaimer of Liability

We are not liable for:

  • Message delays or failures

  • Errors in message content

  • Any damages resulting from use of the messaging service

    • 10. Compliance with Laws

      Our messaging program is intended to comply with applicable laws, including:

      • The Telephone Consumer Protection Act (TCPA)

      • CTIA guidelines and best practices

      By opting in, you confirm that:

      • You are the authorized user of the phone number provided

      • You consent to receive messages as described

      11. Changes to Messaging Terms

      We reserve the right to modify these Text Message Terms at any time. Continued participation constitutes acceptance of those changes.

      12. Contact Information

      If you have questions about these Terms:

      • Email: VIPConcierge@SognoVacations.com

      • Phone: 407-853-2590

      By using this website and/or opting into text messages, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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